Last updated: 30 April 2026

At Emery Studio (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information with care.
This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or use our website, place an order, contact us, subscribe to our newsletter, submit a review, or otherwise interact with us.

1. Who we are
Emery Studio
Meteoron 20–22
Athens, Greece
Email: contact@emery-studio.com
For the purposes of applicable data protection law, Emery Studio is the controller of your personal data.
Our store is hosted by Shopify, which processes personal data on our behalf as a data processor.

2. What personal information we collect
Information you provide directly
We may collect:
    • name
    • billing and shipping address
    • email address
    • phone number
    • order details
    • payment and transaction information (excluding full payment card details)
    • communications with us
    • newsletter subscription details
    • reviews, feedback, or other content you submit
We do not store full payment card details. Payment information is processed securely by our payment providers.

Information collected automatically
When you visit our website, we may collect:
    • IP address
    • browser and device type
    • approximate location (based on IP)
    • time zone
    • pages and products viewed
    • referring source (e.g. website, campaign)
    • interactions with our website
    • cookie and tracking data
This may be collected using technologies provided by Google Analytics, Meta Pixel, and Klaviyo, among others.

3. How we use your personal information
We use your personal information to:
    • process and fulfill orders
    • process payments and manage transactions
    • arrange shipping and delivery
    • send order confirmations and service updates
    • provide customer support
    • manage returns, refunds, and complaints
    • comply with legal and tax obligations
    • detect and prevent fraud or misuse
    • operate and improve our website and services
    • analyze website performance and usage
    • send marketing communications (where permitted)
    • measure advertising effectiveness
    • personalize certain experiences where legally permitted
We may use limited profiling (such as purchase history or browsing behavior) to improve our services and marketing. This does not involve automated decisions with legal or similarly significant effects.

4. Legal bases for processing
We process your personal information on one or more of the following legal bases:
    • Contract — to process and deliver your order
    • Legal obligation — for tax, accounting, and regulatory compliance
    • Legitimate interests — to operate, improve, and secure our business
    • Consent — for marketing communications and non-essential cookies where required

5. Sharing your personal information
We may share your personal information with:
    • Shopify (hosting and infrastructure)
    • payment service providers
    • shipping and logistics partners
    • marketing platforms such as Klaviyo
    • analytics providers such as Google Analytics
    • advertising partners such as Meta Pixel
    • fraud prevention, IT, and support providers
    • professional advisers and auditors
    • authorities where required by law
We do not sell your personal information for monetary compensation.

6. International transfers
Some service providers may process personal data outside the European Economic Area (EEA).
Where this occurs, we rely on appropriate safeguards such as:
    • adequacy decisions
    • standard contractual clauses
    • other lawful transfer mechanisms

7. Retention
We retain personal information only as long as necessary. For example:
    • Order and transaction data: typically up to 7–10 years (legal/tax obligations)
    • Customer support communications: up to 12–24 months
    • Marketing data: until you unsubscribe or withdraw consent
We may retain limited information (such as email and opt-out status) to respect your preferences.

8. Marketing
If you opt in, we may send you emails about products, offers, and updates.
You can unsubscribe at any time using the link in our emails or by contacting us.

9. Cookies and similar technologies
We use cookies and similar technologies to operate our website, remember preferences, and analyze usage.
Where required by law, we obtain your consent before using non-essential cookies, including analytics and advertising technologies.
For more details, please see our Cookie Policy.

10. Your rights
Depending on your location, you may have the right to:
    • access your personal data
    • correct inaccurate data
    • request deletion
    • restrict processing
    • object to processing
    • withdraw consent
    • request data portability
    • opt out of marketing
To exercise your rights, contact us at contact@emery-studio.com.
You may also lodge a complaint with your local authority. 

11. Security
We take reasonable technical and organizational measures to protect your data.
However, no system is completely secure, and we cannot guarantee absolute security.

12. Changes to this Privacy Policy
We may update this policy from time to time. Updates will be posted here with a revised date.

13. Contact
Emery Studio
http://www.emery-studio.com
contact@emery-studio.com

 

 

Cookie Policy

Last updated: 30 April 2026
This Cookie Policy explains how Emery Studio (“we”, “us”, “our”) uses cookies and similar technologies on www.emery-studio.com.

1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, understand how visitors use the site, and support analytics and marketing.
We may also use similar technologies such as pixels, tags, scripts, and local storage that collect or access information on your device or browser.

2. Types of cookies and similar technologies we use
Strictly necessary cookies
These cookies are essential for the operation of our website and cannot be switched off through our consent tools where they are strictly necessary for the service you request.
They may be used for:
    • page navigation
    • shopping cart and checkout functionality
    • security and fraud prevention
    • network management and load balancing
    • saving privacy preferences
    • maintaining session integrity

Functional cookies
These cookies allow the website to remember choices you make (such as language or region) and provide enhanced functionality.

Analytics cookies
These cookies help us understand how visitors use our website and how it performs, so we can improve it.
For example, we may use technologies such as Google Analytics to collect information about traffic, pages viewed, and interactions.

Marketing and advertising cookies
These cookies and similar technologies help us measure the effectiveness of advertising, understand activity resulting from our campaigns, and show more relevant ads.
For example, we may use:
    • Meta Pixel to measure advertising performance and support remarketing
    • Klaviyo to support email attribution and marketing performance tracking
These cookies are only used where you have provided consent.

3. Consent
Where required by law, we obtain your consent before using non-essential cookies and similar technologies, including analytics and marketing cookies.
You can manage your preferences at any time through our cookie banner or privacy settings tool, where available.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

4. Third-party technologies
We may allow selected third parties to place cookies or similar technologies on our website, including:
    • Shopify
    • Google Analytics
    • Meta
    • Klaviyo
These technologies may collect information about your activity across websites and over time. They may process your information in accordance with their own privacy policies.

5. Cookie details
A current list of cookies and similar technologies used on our website, including their purpose and duration where available, is provided through our cookie banner or consent management tool.
Because the cookies we use may change from time to time, this information may be updated in those tools without separate updates to this Cookie Policy.

6. Managing cookies
You can control cookies and similar technologies through:
    • our cookie banner or consent tool
    • your browser settings
    • device-level controls
    • privacy settings offered by third-party providers
Please note that disabling certain cookies may affect the functionality or performance of parts of the website.

7. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technologies, or legal obligations.
Any updates will be posted on this page with a revised “Last updated” date.

8. Contact
If you have any questions about our use of cookies or similar technologies, please contact us at:
Emery Studio
Meteoron 20
Athens, Greece
contact@emery-studio.com